Privacy Policy

This Privacy Policy outlines how MubarakPay collects, uses, stores, and protects your personal data. We are committed to ensuring your privacy is protected and your data is handled responsibly.

  1. 1. Information We Collect

    We collect the following types of data:

    1.1. Information Provided by Hosts

    • Full Name
    • CNIC/NIC/Identification Number
    • Mobile Number and Email Address
    • Event Details (e.g., type, date, location)
    • Bank Account Information (title, account number, bank name)

    1.2. Information Provided by Guests

    • Name
    • Email or phone number (if provided)
    • Payment amount and method
    • Optional message to host

    1.3. Automatically Collected Information

    • Device and browser information
    • IP address
    • Date and time of access
    • Cookies and usage analytics

  2. 2. How We Use Your Information

    We use the information we collect for the following purposes:

    • To register and verify Host accounts
    • To generate event-specific QR codes and payment links
    • To process and collect payments securely
    • To disburse funds to Hosts after the event
    • To generate receipts, reports, and payee details
    • To prevent fraud, comply with legal requirements, and perform audits
    • To improve our services and website experience

  3. 3. Data Sharing and Third Parties

    We do not sell your personal data to third parties. However, we may share your data with:

    • Payment Gateway Partners: To process transactions securely.
    • Banking Partners: For disbursement of funds to Hosts.
    • Government or Legal Authorities: Where required by law, such as in case of fraud or disputes.
    • Technology Vendors: For website hosting, analytics, or security.

    Each partner is contractually obligated to protect your data and use it only for the intended purpose.

  4. 4. Data Retention

    We retain your personal data:

    • As long as you maintain an active account with us.
    • Until you explicitly request deletion, subject to our retention policies and legal compliance.

  5. 5. Security of Your Information

    We use commercially reasonable security measures including:

    • SSL encryption for data transmission
    • Secure payment processing through certified partners
    • Internal access controls and authentication

    While we strive to protect your data, no system is 100% secure. Please protect your login credentials and contact us immediately if you suspect unauthorized activity.

  6. 6. Cookies and Tracking

    We may use cookies and similar tracking technologies to:

    • Maintain session and login state
    • Analyze website traffic and usage
    • Enhance user experience

    You may disable cookies through your browser settings, but this may affect some platform features.

  7. 7. Your Rights

    Depending on your jurisdiction, you may have the right to:

    • Access the personal data we hold about you.
    • Request correction or deletion of inaccurate or outdated data.
    • Withdraw consent or object to data processing (subject to legal limits).
    • Request data portability (if applicable).

  8. 8. Children’s Privacy

    Our services are not intended for use by children under the age of 13. We do not knowingly collect data from minors. If we discover such information has been collected, it will be deleted immediately.

  9. 9. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify users of significant changes through the website. Continued use of MubarakPay after changes means you accept the updated policy.

📍 3-A Mezzanine Floor, Chughtai Plaza, 35-Blue Area, Islamabad.

© 2025 MubarakPay by Nicom Solution. All rights reserved.

For any privacy-related questions, please contact us at info@mubarakpay.com.